Our Reviews
William E|2023 Buick Encore GX
Confirmed Service Customer
5/9/2025
First… called several times with promises rep would get back to me and never did. Second… when I called again three eeeks later appt was made but when got to dealership Salesman of car I drive and bought 8/2024 said he had no knowledge of an appt. Thirdly, we bought a NEW car and your salesman and service dept kept saying it was a USED car and didn’t get two key/fobs…. Initially, two months after we bought car I had to call and call and insist finally on floor mats ( which should come with a new car or any car). Now, practically having to beg for a second key/ fob is ridiculous. We have bought our vehicles from Deacon Jones for the 42 years we’ve been married and this is first time I’ve been very disappointed.
5/11/2025
William, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (919) 300-7684 when you have a chance. Thank you, and we look forward to hearing from you.
SMITHFIELD, NC
Charlotte W|2020 Buick Encore
Confirmed Service Customer
5/9/2025
I was very pleased with my service I was very well informed about everything that was going on with my vehicle and given my options and I appreciate that that way I knew what to expect and decide what was best for me at that particular time excellent service
5/11/2025
Charlotte, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SMITHFIELD, NC
Krystal R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/12/2025
Everything was great Shawn was very professional and courteous
5/14/2025
Krystal, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DUDLEY, NC
Bruce M|2017 Chevrolet Traverse
Confirmed Service Customer
5/12/2025
Our car was checked in and diagnosed as promised. The car was fixed and returned to us the next day as promised. Great job.
5/13/2025
W are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
GARNER, NC
Renee S|2021 GMC Terrain
Confirmed Service Customer
5/13/2025
They did an oil change quickly.
5/14/2025
We are very happy to have provided you with such a positive experience! We hope you have a great day!
FREMONT, NC
Kenneth D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/13/2025
work done in a timely manner - very much appreciated
5/14/2025
Kenneth, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSON, NC
Phyllis C|2009 Buick LaCrosse
Confirmed Service Customer
5/14/2025
Professional, friendly service. Diagnosed my car quickly. Informed me about the problem. Repair completed. I WAS HAPPY!
5/15/2025
Phyllis, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PINE LEVEL, NC
Lyle I|2019 GMC Acadia
Confirmed Service Customer
5/15/2025
Brian was very professional and courteous. He explained everything in great detail.
5/16/2025
Lyle, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC. - Service. Please don't hesitate to reach out if there's anything additional we can do for you.
FOUR OAKS, NC
Alicia S|2022 GMC Terrain
Confirmed Service Customer
5/15/2025
Quick, friendly & efficient. Highly recommend.
5/16/2025
Alicia, It is great to hear everything was done quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!
GOLDSBORO, NC
James M|2015 GMC Acadia
Confirmed Service Customer
5/16/2025
Very good service, I was completely satisfied.
5/18/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Deacon Jones Autopark, INC. - Service and we hope to see you again soon!
CLAYTON, NC
Norma C|2024 Buick Encore GX
Confirmed Service Customer
5/16/2025
Brian was able to diagnose and fix the problem in a timely manner.
5/19/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSON, NC
Veronica B|2021 GMC Yukon XL
Confirmed Service Customer
5/19/2025
Excellent
5/20/2025
Veronica, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SMITHFIELD, NC
Barbara M|2023 Buick Encore GX
Confirmed Service Customer
5/22/2025
Great experience
5/23/2025
Barbara, we are very happy to have provided you with such a positive experience! Thank you again for choosing Deacon Jones Autopark, INC. and we hope to see you again.
SMITHFIELD, NC
Faye H|2025 Buick Envision
Confirmed Sales Customer
5/23/2025
Logan was an exceptional salesman.
LOGAN DOSH
5/24/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SMITHFIELD, NC
James B|2021 GMC 1500 Sierra
Confirmed Service Customer
5/23/2025
Great experience, no complaints.
5/25/2025
James, thank you so much for the positive review! We can't wait to see you again, have a great day.
CLAYTON, NC
Gregory P|2022 Buick Encore
Confirmed Service Customer
5/23/2025
Easy all the way around. Brain was great
5/24/2025
Gregory, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
SMITHFIELD, NC
Tracey A|2021 GMC Terrain
Confirmed Service Customer
5/23/2025
Very slow just to do tire balancing and didn’t keep me updated
5/24/2025
Tracey, thank you for taking the time to leave us feedback about your experience with us. Here at Deacon Jones Autopark, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (919) 300-7683 to discuss ways we can better serve you in the future.
SMITHFIELD, NC
Diane D|2024 Buick Envista
Confirmed Service Customer
5/9/2025
It was short and sweet
5/11/2025
Diane, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
CLAYTON, NC
Alana B|2025 Chevrolet Tahoe
Confirmed Service Customer
5/12/2025
Friendly, great service
5/14/2025
Alana, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
CLAYTON, NC
Michele C|2025 Chevrolet Traverse
Confirmed Sales Customer
5/12/2025
Wonderful experience! Anthony Jones was a blessing! He was so helpful, kind and patient with me since I had no idea what I wanted. He made purchasing a new car so much less stressful for me than I anticipated it being. Everyone at the dealership was so kind and welcoming!
ANTHONY JONES
5/14/2025
Michele, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PIKEVILLE, NC
Dava W|2022 Buick Encore GX
Confirmed Service Customer
5/19/2025
Everything was fixed and the wait was not that bad.
5/20/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SELMA, NC
Sally R|2022 Buick Envision
Confirmed Service Customer
5/19/2025
Excellent service
5/21/2025
Sally, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CLATYON, NC
Cynthia V|2016 Chevrolet Malibu
Confirmed Service Customer
5/21/2025
As always, I have received excellent service from Deacon Jones Dealership. The maintenance from the service department is excellent. My questions, concerns are answered. The repairs are done without having unreasonable wait time. And the service department informs of future maintenance that should be done. I really appreciate that! The dealership waiting area is clean!
5/22/2025
Cynthia, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
RALEIGH, NC
Lavina B|2023 GMC Acadia
Confirmed Service Customer
5/23/2025
Shawn was very polite and professional
5/25/2025
Lavina, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
CLAYTON, NC
Mary L|2025 Chevrolet Equinox
Confirmed Sales Customer
5/23/2025
Everything went smooth and they treated us like we were the only customers they had at the time. I was very pleased
MO RIHAN
5/26/2025
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
CLAYTON, NC
Yasser T|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
5/26/2025
Brian is great man best service ever
5/27/2025
Yasser, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SMITHFIELD, NC
Edward G|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
5/27/2025
Well pleased
5/27/2025
Edward, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SMITHFIELD, NC
Skyla L|2024 Chevrolet Trax
Confirmed Service Customer
5/27/2025
They didn’t listen to what I said
5/31/2025
Skyla, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (919) 300-7683 when you have a chance. Thank you, and we look forward to hearing from you.
CLAYTON, NC
Warrick B|2022 GMC 1500 Sierra
Confirmed Service Customer
5/27/2025
I had a great experience especially with your salesman John Saddler
5/27/2025
Warrick, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLAYTON, NC
David L|2021 GMC 1500 Sierra
Confirmed Service Customer
5/27/2025
Timely check in and our service was performed in reasonable time. We were notified immediately that the vehicle was ready. Our service rep was very professional and polite.
5/28/2025
David, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
GARNER, NC
Linda S|2024 Buick Encore GX
Confirmed Service Customer
5/29/2025
Employees were professional, courteous and friendly. Service was conducted in a timely manner.
5/30/2025
Linda, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANGIER, NC
Gregory H|2024 Chevrolet Tahoe
Confirmed Service Customer
5/29/2025
First time to get oil changed, appt was at 1030, at 13 it still had not been started on so I left. Went back the following week with appt at 3. I think it was done around 430. If you don’t have enough lifts for the appts, stop making the appts. Employees in service were nice and apologetic. No complaints with them at all
5/30/2025
Gregory, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (919) 300-7683 when you have a chance. Thank you, and we look forward to hearing from you.
FOUR OAKS, NC
David B|2024 Chevrolet Tahoe
Confirmed Service Customer
5/23/2025
Courteous prompt service
5/24/2025
David, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
KNIGHTDALE, NC
Aaron L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/26/2025
Brian was great, appreciate his attentiveness and professionalism. The only thing I would recommend improving is the progress tracker on the website: it stated that my truck was still in “Received” and it was actually complete.
5/26/2025
Aaron, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SMITHFIELD, NC
Devonta S|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/26/2025
Tv still not working properly
5/30/2025
Devonta, thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (919) 300-7683 to discuss your concerns, as your satisfaction is of utmost importance to us.
SMITHFIELD, NC
Stephen U|2023 Chevrolet Tahoe
Confirmed Service Customer
5/26/2025
Debra and Nate were very professional keeping me up to date and servicing my vehicle as quickly as possible.
5/27/2025
Stephen, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SMITHFIELD, NC
Carvester C|2014 GMC 1500 Sierra
Confirmed Service Customer
5/28/2025
The service was conducted professionally, and everything was satisfactory thank you very much.
5/29/2025
Carvester, your satisfaction is important to us, so we want to sincerely thank you for choosing Deacon Jones Autopark, INC. - Service and we hope to see you again soon!
FOUR OAKS, NC
Savonne S|2021 Buick Encore GX
Confirmed Service Customer
6/4/2025
VERY FRIENDLY AND HELPFUL. I WAS IMPRESSED. WILL BE RETURNING.
6/5/2025
Savonne, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
DUNN, NC
Michelle M|2025 Buick Envision
Confirmed Sales Customer
6/4/2025
Best service ever!!
QUENTIN WILLIAMS
6/5/2025
Michelle, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FAYETTEVILLE, NC
Thomas N|2023 Buick Envision
Confirmed Service Customer
6/9/2025
Great Customer Service And Support
6/11/2025
Thomas, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
GOLDSBORO, NC
Stenson L|2021 Chevrolet Colorado
Confirmed Service Customer
6/11/2025
Brian Johnson was very professional and helpful.
6/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSON, NC
Garry A|2024 Buick Encore GX
Confirmed Service Customer
6/3/2025
Got requested service in less than two hours. A big improvement from the last visit of more than five hours. Job well done by my service staff
6/4/2025
Garry, your satisfaction is important to us, so we want to sincerely thank you for choosing Deacon Jones Autopark, INC. - Service and we hope to see you again soon!
STANTONSBURG, NC
Dennis E|2024 Chevrolet Malibu
Confirmed Service Customer
6/3/2025
Service is great just like family and very professional work done everything I have service done on . I'm older than Brian Johnson is ,but he treats me just like his favorite step son. I looking for a free beach trip one day . LOL Enjoy doing business with them all . From 1 to 10 they are 12 .
6/4/2025
Dennis, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Autopark, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSON, NC
Joyce B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/4/2025
Always the same everyone was great. Helped us get a good deal which is where are return cudyomers
JOHN SADDLER
6/5/2025
Joyce, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
CLAYTON, NC
Daniel S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/4/2025
Mark was great. Overall easy experience.
MARK CARTER
6/5/2025
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CLAYTON, NC
Doris J|2018 Buick Envision
Confirmed Service Customer
6/8/2025
As always my car was serviced with great care.
6/10/2025
Doris, your satisfaction is important to us, so we want to sincerely thank you for choosing Deacon Jones Autopark, INC. and we hope to see you again soon!
SMITHFIELD, NC
Ann A|2020 Chevrolet Traverse
Confirmed Service Customer
6/10/2025
Worked me right in and serviced my car that day
6/11/2025
Ann, thank you so much for your positive comments about Deacon Jones Autopark, INC.! We look forward to your next visit! Take care!
CLAYTON, NC
Heather M|2017 GMC Terrain
Confirmed Service Customer
6/10/2025
I was given prompt service, attention to detail and continuous feedback while I was waiting. I was spoken to face to face and received text updates as well. Everything was done professionally and in a timely manner.
6/11/2025
Heather, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
GOLDSBORO, NC
Beverly S|2024 GMC Acadia
Confirmed Service Customer
6/11/2025
Brian in the service department is the best. He gives updates and makes recommendations for services.
6/12/2025
Beverly, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
CLAYTON, NC
Robbie B|2012 Chevrolet Silverado
Confirmed Service Customer
6/11/2025
Brain was amazing. He was very nice and made sure I understood the process
6/12/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SELMA, NC
Jessica E|2024 Chevrolet Trax
Confirmed Service Customer
6/12/2025
I was very impressed by Bell's knowledge and also her ability to deal with me when I was very frustrated!!! I had been having a warning light issue for a couple of months or more and it kept going off. She was able to explain the TPMS system and the way it works. I was frustrated because the last time I mentioned it the service guy did not answer my questions or explain it! Thank you Bell for changing my frustration into appreciation ♥️
6/13/2025
Jessica, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.
KENLY, NC
Sidney M|2025 Buick Envision
Confirmed Sales Customer
6/12/2025
Logan is a true professional at his young age. He’s the reason I bought the car. I was not planning to buy, I was just shopping dealers and he was the first.
LOGAN DOSH
6/13/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSON, NC
Sam R|2022 Chevrolet Colorado
Confirmed Service Customer
6/12/2025
Brian is helpful every time we go to get the truck serviced. He communicates constantly and makes sure we are finished up and ready to continue our day.
6/13/2025
Sam, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC. We hope to see you soon!
FOUR OAKS, NC
Amy C|2022 GMC Yukon XL
Confirmed Service Customer
6/13/2025
I scheduled my appointment on my GM app and it never showed up that I was waiting for my vehicle on the dealership side. That needs to be fixed.
6/13/2025
Amy, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (919) 300-7683 so we can discuss your experience further. We look forward to hearing from you.
BENSON, NC
Heather J|2023 Chevrolet Colorado
Confirmed Service Customer
6/13/2025
Great service from Brian as always! He is the best!
6/15/2025
Heather, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
FOUR OAKS, NC
Sandy S|2013 Chevrolet 1500 Suburban
Confirmed Service Customer
6/13/2025
My service manager, Deborah, was very knowledgeable, communicated often and was very professional. Also, I am impressed with the service and length of time it took. Also, I thought I needed brakes but Deacon Jones service said I didn't. Never tried to upsell any service. Very pleased.
6/16/2025
Sandy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
CLAYTON, NC
Tiffany G|2023 Chevrolet Traverse
Confirmed Service Customer
6/13/2025
My sales person kept me informed on the progress of my vehicle.
6/16/2025
Tiffany, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
MOUNT OLIVE, NC
Anthony G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2025
Everything worked as it should.
6/17/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
CLAYTON, NC
Cephus M|2023 GMC Sierra 1500
Confirmed Service Customer
6/16/2025
Great services and professional staff.
6/17/2025
Cephus, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PIKEVILLE, NC
Roy P|2025 Chevrolet Equinox
Confirmed Sales Customer
6/17/2025
No pressure sales tactics and staff was very informative and friendly. Great experience and will return. Nick was a great guy to work with....
NICHOLAS POPLASKI
6/18/2025
Roy, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSON, NC
Dustin F|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
6/18/2025
Timely and great communication
6/18/2025
Dustin, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CLAYTON, NC
Garry A|2025 Chevrolet Trax
Confirmed Service Customer
6/18/2025
Fast service and friendly people.
6/19/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
STANTONSBURG, NC
Carlie M|2025 Chevrolet Equinox
Confirmed Service Customer
6/19/2025
Met my expectations and completed in a timely manner.
6/20/2025
Carlie, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
CLAYTON, NC
John O|2024 GMC Sierra 3500 HD
Confirmed Service Customer
6/19/2025
Truck has been there multiple times for same issue still not fixed
6/20/2025
John, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (919) 300-7684 at your earliest convenience to discuss how we can turn your experience into a positive one.
SELMA, NC
Lisa W|2020 GMC Yukon XL
Confirmed Service Customer
6/19/2025
The wait is so long to get your car looked at even with a appt. I live out of town so I can't be dropped off. I have to wait. I waited 3 hours with no updates. Finally had to go find someone to get update on car. Of course they claim to find nothing wrong with AC which I was told was under extended warranty and should cover but because they couldn't find anything I had to pay $196.70 for them to look at my car which nobody informed prior that I would have to pay. They suggest I come xt week and just leave car so they can drive to see if they can find anything. Again I live 40 minutes away and can't just drop my car off. Also the issue I'm having doesn't happen all the time so how are they going to figure it out. Needless to say this will be the last car I buy from Deacon Jones because the extended warranty seems to only be covered by them.
6/20/2025
Lisa, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (919) 300-7683 so we can understand your situation better in order to try and turn your experience around. Thank you, Deacon Jones Autopark, INC.
WILSON, NC
Michael A|2021 GMC 1500 Sierra
Confirmed Service Customer
6/11/2025
Courtesy and excellent
6/12/2025
Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing Deacon Jones Autopark, INC. and we hope to see you again soon!
LOUISBURG, NC
Craig P|2019 Buick Encore
Confirmed Service Customer
6/11/2025
Check in was quick and friendly. Brian was awesome and went above and beyond to keep me updated throughout the process!
6/12/2025
Craig, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TRYON, NC
Thomas N|2025 GMC Sierra 1500
Confirmed Sales Customer
6/12/2025
Great car buying experience. Moe my salesman was very accommodating. All employees were friendly and helpful
MO RIHAN
6/13/2025
Thomas, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
WILSON, NC
James H|2021 GMC 1500 Sierra
Confirmed Service Customer
6/12/2025
The Man that took my vehicle when I first got there, he was very professional. I will always bring my vehicle back there because of the great service I received. Thank You
6/13/2025
James, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. We are always more than happy to assist you if anything else comes up. Take care!
GOLDSBORO, NC
Philip W|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/13/2025
Goo
6/16/2025
Philip, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
WILLOW SPRING, NC
Deborah N|2026 GMC Terrain
Confirmed Sales Customer
6/17/2025
We went to George to see if we could downsize our car and car payment. And if he put us in a more comfortable position with both given the times. Thanks you George for exceeding our expectations and you can be you’ll have our family business repeatedly. We appreciate you and all that you’ve done for us.
GEORGE DANA
6/18/2025
Deborah, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Autopark, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SELMA, NC
Rebecca C|2024 Chevrolet Tahoe
Confirmed Service Customer
6/19/2025
Belle was amazing and very helpful. The shuttle service was an added plus with dropping off my vehicle and getting to and from work. Thank you for amazing service.
6/20/2025
Rebecca, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SELMA, NC
Timothy C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/20/2025
From Owner to all his Employees. 10 ⭐️ Nick, Richie, Neal , Brandon. Great Team! Well, buy all my future cars from them.
NICHOLAS POPLASKI
6/23/2025
Timothy, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
GOLDSBORO, NC
Jack E|2023 GMC Sierra 1500
Confirmed Service Customer
6/19/2025
Always good to come and get my oil change nice waiting room.
6/20/2025
Jack, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FAYETTEVILLE, NC
Richard B|2023 GMC Sierra 1500
Confirmed Service Customer
6/19/2025
Brian J was very helpful getting me in and out of my service appointment. He text me recommended items that we had not discussed, giving me the option to add these additional services.
6/20/2025
Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Autopark, INC. - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSON, NC
Douglas O|2025 GMC Sierra 1500
Confirmed Sales Customer
6/22/2025
We negotiated numbers before I showed up. I was in and out pretty quick.
GEORGE DANA
6/23/2025
Douglas, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CAMERON, NC
Karen H|2022 Buick Enclave
Confirmed Service Customer
6/23/2025
Part was installed in a timely manner & I was on my way
6/24/2025
Karen, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
ANGIER, NC
Frederick S|2023 GMC Terrain
Confirmed Service Customer
6/23/2025
2nd vehicle purchased. Was treated very well with both visits.
6/24/2025
Frederick, your satisfaction is important to us, so we want to sincerely thank you for choosing Deacon Jones Autopark, INC. and we hope to see you again soon!
SMITHFIELD, NC
Rebecca H|2025 Buick Encore GX
Confirmed Sales Customer
6/23/2025
They got me a deal when I didn’t think they could.
MO RIHAN
6/25/2025
We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
FOUR OAKS, NC
Orlando M|2024 Buick Enclave
Confirmed Service Customer
6/23/2025
Very good
6/25/2025
Orlando, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CLAYTON, NC
Tyler D|2025 GMC Sierra 1500
Confirmed Sales Customer
6/25/2025
Casey, Jay, Brent and Andrew were all phenomenal. Exceptional team at your dealership.
CASEY JOHNSON
6/25/2025
Tyler, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLAYTON, NC
Linda W|2025 GMC Acadia
Confirmed Service Customer
6/25/2025
Got appointment easily and service was quick and completed. Staff was attentive, courteous and helpful.
6/25/2025
Linda, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
CLAYTON, NC
Danny R|2022 GMC 2500HD Sierra
Confirmed Service Customer
6/22/2025
Very well done
6/23/2025
Danny, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GOLDSBORO, NC
Stephanie B|2024 Chevrolet Equinox
Confirmed Service Customer
6/22/2025
Brian was fantastic!
6/23/2025
Stephanie, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
CLAYTON, NC
Veronica B|2021 GMC Yukon XL
Confirmed Service Customer
6/23/2025
Great communication
6/24/2025
Veronica, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
SMITHFIELD, NC
Melvin P|2009 GMC Canyon
Confirmed Service Customer
6/24/2025
This was a pleasant experience. First of all, I went for an oil change. This was the cleanest oil change I have had out of the last 4 at gmc/chev. locations. Two of these were chevrolet locations in which it was a disaster at both. Continue to keep the undercarriage clean to prevent oil drippings onto my garage floor. Thanks to Kivan Rabago the technician.
6/25/2025
Melvin, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
LA GRANGE, NC
Elizabeth E|2021 GMC Acadia
Confirmed Service Customer
6/26/2025
My service advisor at Deacon Jones, Brian Johnson, has always taken excellent care of my 2021 Acadia’s service. I am able to call Brian directly and explain my cars problem. He listens and then does what is needed to take care of my concerns and get the car back to me as soon as possible. A shout out to service technician Brandon Sullivan who diagnosed and fixed my recent servicing problem. Brandon wrote an extensive description of what he did to find and fix the problem. Thank you to both Brian and Brandon. They are why I will be returning to Deacon Jones for my next car purchase.
6/27/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Autopark, INC. - Service! We hope you have a great day!
CLAYTON, NC
Roger V|2025 Chevrolet Trax
Confirmed Sales Customer
6/27/2025
Easy process with slight delay at end. No pressure.
MARK CARTER
6/29/2025
Roger, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PINK HILL, NC
Tracy A|2020 Chevrolet Camaro
Confirmed Service Customer
6/27/2025
I had recalls on two different vehicles you were able to get them back to back. Made it very convenient thank you so much for your help.
6/29/2025
Tracy, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Autopark, INC.! We sincerely value your business and look forward to your next visit!
CLAYTON, NC
Monica S|2025 Chevrolet Traverse
Confirmed Sales Customer
7/1/2025
Everyone was great and so easy to work with! Casey always goes above & beyond.
CASEY JOHNSON
7/2/2025
Monica, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
CLAYTON, NC
Jason G|2025 Chevrolet Trax
Confirmed Service Customer
6/25/2025
For the third time my oil is over filled by atleast 1/2 a quart. my push pins were not put back into my ram air intake when they removed to check filter, the cabin air filter was put back in backwards, and they stripped out the airbox screw hole. if i didnt have to go there(because i bought the service package) i would not ever go there again. like i told the service manager friday, i bought the package so i didnt have to do anything to my vehicle, well turns out, everytime you people touch my car i have to drain excess oil or do something to it anyways. i work all day on million dollar vehicles and realy didnt want to have to work on my own. i came close, after my talk with service manager and the issues after my service, to just going and trading my car in on a ford.
6/30/2025
Jason, it is disappointing for us to hear that your experience was anything less than great. When you have an opportunity, please reach out to us at (919) 300-7683 so we can try to restore your confidence in our business. We hope to hear from you soon.
SMITHFIELD, NC
William K|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/25/2025
Service department is A 1.
6/25/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FOUR OAKS, NC
Joseph B|2023 Buick Encore GX
Confirmed Service Customer
6/25/2025
Good
6/25/2025
Joseph, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
WILLOW SPRING, NC
Linda S|2024 Buick Encore GX
Confirmed Service Customer
6/26/2025
Overall good… only exception was I want told how long the service would take
6/27/2025
Linda, we really appreciate your feedback! Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
ANGIER, NC
Linwood S|2020 Chevrolet Colorado
Confirmed Service Customer
6/26/2025
Went in for oil change, tire rotation, and to have tore pressure sensor in tire checked/fixed as it does not read the tire and lights up every time i crank truck. $300 dollars later sensor is still not working, all they did was reset it.
7/1/2025
Linwood, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (919) 300-7683 at your earliest convenience to discuss how we can turn your experience into a positive one.
SMITHFIELD NC, NC
Jean C|2017 Chevrolet Equinox
Confirmed Service Customer
6/30/2025
Friendly service. Listened to my needs and met them.
7/1/2025
Jean, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLAYTON, NC
Billy A|2022 GMC 1500 Sierra
Confirmed Service Customer
7/1/2025
Brian was great and kept me informed very cordial also. Even helped with with status of my recalled grille. Great visit.
7/3/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SMITHFIELD, NC
Ralph H|2025 GMC Sierra 1500
Confirmed Service Customer
7/1/2025
My first visit for service with my new vehicle was confusing because I didn't know where to go or what to do. A salesperson directed me to the appropriate place. When I arrived, I tried to figure out where to go or whom to talk to, but there were no signs or information for new customers. I entered an office labeled "service," where a staff member was on the phone. I waited until he finished, then explained my purpose. He told me to wait at my vehicle for assistance. Despite three other people sitting at desks, no one approached me immediately. Eventually, someone came by and said he would assist me shortly. He took my keys and told me he would notify me when the work was done. I asked where I should wait, and he directed me to a waiting area. I waited for an hour and a half to have my oil changed and tires rotated. The experience would have been much better if there had been clearer directions from the beginning. Improving communication between staff and customers would enhance the process.
7/3/2025
Thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (919) 300-7684 at your earliest convenience to discuss how we can turn this experience into a positive one.
GOLDSBORO, NC
Samuel F|2025 Chevrolet Trax
Confirmed Service Customer
7/2/2025
Wait time is a little long, but customer service is excellent.
7/4/2025
Samuel, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FOUR OAKS, NC
Felipe R|2025 GMC Yukon
Confirmed Service Customer
7/2/2025
Fast and efficient
7/4/2025
Felipe, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SMITHFIELD, NC
Zelda S|2020 Buick Encore
Confirmed Service Customer
7/2/2025
My experience was successful. The technician finished the job in a timely manner. The representative was very patient and kind.
7/5/2025
Zelda, we want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Deacon Jones Autopark, INC. and we hope to see you again.
KNIGHTDALE, NC
Danielle W|2025 Chevrolet Traverse
Confirmed Sales Customer
7/4/2025
George Dana was awesome!! He is very knowledgeable and informative.
GEORGE DANA
7/7/2025
Danielle, we are very happy to have provided you with such a positive experience! Thank you for choosing Deacon Jones Autopark, INC. and we hope to see you again.
GARNER, NC
Ramon H|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/7/2025
Fast friendly service
7/9/2025
Ramon, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
COATS, NC
Clifton H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/8/2025
Everything was done on time
7/9/2025
Clifton, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
SELMA, NC
David M|2025 Chevrolet Equinox
Confirmed Service Customer
7/9/2025
The tech that was not functioning was corrected by replacing the front camera. this was done promptly and is working great now.
7/10/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KENLY, NC
Christopher M|2024 GMC Canyon
Confirmed Service Customer
7/10/2025
It was amazing and the service was exceptional
7/13/2025
Christopher, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
GARNER, NC
Suzanne B|2020 Chevrolet Trax
Confirmed Service Customer
7/11/2025
polite and professional
7/14/2025
Suzanne, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
GARNER, NC
Dale W|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
7/11/2025
The dealership was extremely clean and all the employees were very helpful
7/14/2025
Dale, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KENLY, NC
Phyllis C|2009 Buick LaCrosse
Confirmed Service Customer
7/11/2025
Professional, courteous, kept me informed about the process
7/14/2025
Phyllis, your satisfaction is important to us, so we want to sincerely thank you for choosing Deacon Jones Autopark, INC. - Service and we hope to see you again soon!
PINE LEVEL, NC
Cynthia V|2016 Chevrolet Malibu
Confirmed Service Customer
7/11/2025
Deacon Jones Dealership was excellent during my service visit for my vehicle. The service advisor Brian Johnson and the entire staff were very professional and made sure I was updated of the service progress. I would definitely recommend Deacon Jones Autopark in Smithfield NC.
7/14/2025
Cynthia, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
RALEIGH, NC
Landon A|2018 GMC Yukon
Confirmed Service Customer
7/15/2025
Service was great
7/16/2025
Landon, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
WILLOW SPRING, NC
Debra R|2023 Buick Envision
Confirmed Service Customer
7/15/2025
Did not like the texting update. It was never updated. I opted to have the cabin filter changed and the air system cleaned. I wouldn't have done it if a rep would have explained it to me. Cost $158 that wasn't necessary. Also the guy that told me the car was ready could not answer my questions about the service. This is my first bad experience with Deacon Jones Service.
7/16/2025
Debra, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (919) 300-7684 at your earliest convenience to discuss how we can turn this experience into a positive one.
WILLOW SPRING, NC
Andrew S|2023 GMC Sierra 1500
Confirmed Service Customer
7/2/2025
Always great customer service
7/4/2025
Andrew, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWTON GROVE, NC
Kenneth J|2023 GMC Sierra 1500
Confirmed Service Customer
7/3/2025
Very good.
7/6/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
DUNN, NC
Adam G|2024 Chevrolet Suburban 1500
Confirmed Service Customer
7/3/2025
Great
7/6/2025
Adam, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
BENSON, NC
Kelly M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/6/2025
Great sales person (Moe) very friendly and nice
MO RIHAN
7/7/2025
Kelly, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WILSON, NC
Morris R|2017 Buick Encore
Confirmed Service Customer
7/9/2025
I brought my 2017 Buick Encore in for oil change, tire balance and rotation. Everything was completed in addition to replacing the engine air filter and throttle kit. These items were explained and approved by me.
7/11/2025
Morris, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
CLAYTON, NC
Janet E|2024 Chevrolet Blazer
Confirmed Service Customer
7/10/2025
First, I gave 5 stars..I was pleased overall. There were 2 areas that I was disappointed in. 1) trying to sell services not needed. 2) the kids room waiting area is pitiful. I unexpectedly had to bring my 3 year old granddaughter. There were 3 books, 3 broken cars, 1 broken educational toy and 2 other small toddler toys. $50 at Walmart would get some new and safe toys for kids to play with. There was no way to adjust the TV sound or channels. It was hot in that room. Deacon Jones can do much better than this!!!
7/13/2025
Janet, thank you for taking the time to leave us feedback about your experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
PRINCETON, NC
Nathan B|2025 Chevrolet Traverse
Confirmed Service Customer
7/14/2025
Rogelio did a great job keeping me updated on the service process
7/15/2025
Nathan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SMITHFIELD, NC
Wanda W|2026 Chevrolet Equinox
Confirmed Sales Customer
7/15/2025
I felt so welcome! The salesman we had was awesome. He had a great personality and he did a great job finding me what I was looking for. I would highly recommend Deacon Jones. Dash did an awesome job selling the Equinox!
LOGAN DOSH
7/16/2025
Wanda, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
BENSON, NC
Francisco B|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
7/16/2025
I had a good experience. They always kept me updated.
7/17/2025
Francisco, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SMITHFIELD, NC
William J|2021 GMC Acadia
Confirmed Service Customer
7/16/2025
First class--very courteous...
7/17/2025
William, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SIMS, NC
Ronald M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/16/2025
Brian the service manager was great. Service was prompt and professional.
7/17/2025
Ronald, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
CLAYTON, NC
Jerry R|2019 Chevrolet Traverse
Confirmed Service Customer
7/16/2025
Deborah and associates did a great job
7/17/2025
Jerry, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
CLAYTON, NC
Vanessa H|2023 Buick Envision
Confirmed Service Customer
7/16/2025
Timely service, service associate explained need for uncovered services for additional fee
7/17/2025
Vanessa, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DUNN, NC
Julia P|2023 GMC Terrain
Confirmed Service Customer
7/17/2025
Quick services - each [person show concern for my concern
7/20/2025
Julia, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
SELMA, NC
Mack B|2015 Buick LaCrosse
Confirmed Service Customer
7/17/2025
Took longer than i thought it would but it was ok.
7/20/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Deacon Jones Autopark, INC. and we hope to see you again soon!
WENDELL, NC
Dena P|2024 Chevrolet Trailblazer
Confirmed Service Customer
7/17/2025
Shawn and Belle were wonderful. Their help was greatly appreciated. Everyone at Deacon Jones goes above and beyond!
7/20/2025
Dena, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. We sincerely value your business and look forward to your next visit!
APEX, NC
David M|2021 Buick Encore GX
Confirmed Service Customer
7/18/2025
Working with Brian Johnson was a great experience. Brian was very personable and professional. He took time to advise and update me throughout the process of servicing my car at Deacon Jones.
7/21/2025
David, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
SELMA, NC
Kyle H|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
7/16/2025
In and out fast . And good people to work with
7/17/2025
Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
WILLOW SPRING, NC
Miles F|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/19/2025
Casey was a great help in finding the perfect truck for me. Very knowledgeable & brings a lot of business to Deacon Jones.
CASEY JOHNSON
7/21/2025
Miles, thank you for your kind review; we are happy to pass along your comments to Casey here at Deacon Jones Autopark, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FOUR OAKS, NC
Cathy H|2025 Chevrolet Trailblazer
Confirmed Service Customer
7/21/2025
I spoke with Roger. He was a great help and worked me right in on Friday, 7/18/25. He was very informative concerning the process with my service needs as they were being handled. I was very well pleased.
7/22/2025
Cathy, thank you for your kind review; we are happy to pass along your comments to Roger here at Deacon Jones Autopark, INC. - Service! We look forward to your next visit! Take care!
SMITHFIELD, NC
Thomas H|2025 GMC Sierra 1500
Confirmed Sales Customer
7/21/2025
Nick was my sales agent, he was very informative and helpful. Heck of a guy. My wife and daughter stopped in at one point through the process he offered them snacks and drinks. My daughter toddled around the office and was given a stuffed animal or trinket of some kind by just about everyone that worked there. General manager was a pleasure to work with, he came out at the beginning, near the end, and at the very end to shake my hand and congratulate me on my new purchase super nice guy. And my finance guy Andrew, great dude as well - pleasure to work with. Felt like I was extremely welcomed, attended to and just treated extremely well through this entire process. I was a Ford man for many years, my first vehicle when I was 16 was a Ford Explorer. Then Expedition, F150, Expedition, F150, F150. And I have now made the switch to GMC. I plan to purchase GMC in the future and definitely from these guys at Deacon Jones in Smithfield. Thanks for everything.
NICHOLAS POPLASKI
7/22/2025
Thomas, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Please don't hesitate to reach out if there's anything additional we can do for you.
WAKE FOREST, NC
Adam T|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/22/2025
Everyone was extremely nice, fair, and appropriate. Great dealership staff to purchase from!
JOHN SADDLER
7/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
DUNN, NC
Margaret S|2025 Buick Enclave
Confirmed Sales Customer
7/22/2025
I had a great experience working with Logan. It was very obvious he newest stuff. He knew all the details about the various cars that I was interested in and did a great job helping me understand the difference between the various models so I can make some decisions I highly recommend him.
LOGAN DOSH
7/23/2025
Margaret, your satisfaction is important to us, so we want to sincerely thank you for choosing Deacon Jones Autopark, INC. and we hope to see you again soon!
CLAYTON, NC
Joseph A|2025 Buick Envista
Confirmed Sales Customer
7/23/2025
This was my second purchase this year from your Chevy/Buick/GMC store, and, once again, Brent and John were very professional, sensitive to my wants and needs, and made the leasing of my Buick Envista a pleasure. My having been in the automobile business, as a GSM, for 38 years, I can fully appreciate the efforts put forth by your staff.
JOHN SADDLER
7/24/2025
Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Autopark, INC.! We sincerely value your business and look forward to your next visit!
CLAYTON, NC
Tammy A|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/23/2025
This was my 2nd visit to the service department. My 1st visit I had a 8am appointment for my first oil change service and a brake concern on my 2024 Silverado 2500hd. I dropped it off at the night drop box and with my instructions I requested to pick it up by 4pm. By 3pm I had not received a call about the findings of my service mainly the brake concerns. When greeted on the phone by the service agent they have any information of my visit and put me on hold for 8 mins. Come to find out my drop envelope with keys were still at the drop off area and my 8 am service appointment had not even been started. Keep in mind this was 3pm and I requested my truck back at 4pm and it had not even begun to get serviced. The agent profusely apologized and said they would ensure my oil change would be completed by 4pm but may need it longer to have the brakes checked out. I explained that I could not leave it which is why I made a 8am appointment, then it sat all day without being touched. What if I hadn’t have called how long would it have been ignored? After picking my truck up at 5 pm I told the advisor I would bring it back at a later date to have the brakes looked at. I made another appointment for this past Wednesday 07/16 at 8am to have the brakes examined for 2 concerns with the brakes. Again I dropped it off the night before at the drop box with instructions for the advisor to call me to explain to him what the brakes were doing. Later the next morning I had not heard anything so I called the dealership. You can imagine what was going thru my mind. This was about 9:30 am when I called and the advisor didn’t know anything about it because he had just gotten to work and it hadn’t been assigned to a technician yet. In my mind why do I bother to make an 8 o’clock appointment if they don’t honor it. So I proceeded to explain to him my brake issues and when it was happening. He said he would call later when the technician examined my brakes. Later, 6 pm to be exact, the advisor called and said the tech could not find the problem and asked if I could leave it till the next day. I expected this to happen so I had made plans for my wife to take me back and forth to my workplace. The next day exactly at 6 pm the advisor called and said the tech still couldn’t find anything wrong and could I leave it another day. The next day which was Friday I never received a call so this time I decided to wait until I heard from the service advisor. So, about 2:30 pm on Saturday I still had not heard anything from the dealership so I called to find out what was going on. When the advisor answered and I told him who I was he said oh I was just about to call you. The technician still couldn’t find anything wrong and after my many questions he asked would I to come down and take a ride with the technician and show him what is going on with my brakes. At this time my mind is about to explode I said to him what good is it going to be for me to ride with him if he can’t even find the problem himself. I said I will pick up my truck later in the day when I get off work. Also, keep in mind I work in a automotive shop and have been since 1978 so I know how it works but I’m not working on my own truck when it’s under warranty. Now do I need to take my business elsewhere, my last 2 trucks were bought from this dealer, or do I take it somewhere else and bill this dealer for the repairs? I anxiously wait for you reply. Dale Acton
7/28/2025
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
CLAYTON, NC
Barbara N|2025 Chevrolet Equinox
Confirmed Service Customer
7/22/2025
They checked for any codes, which weren't any. I am confident in the work they do. I always have my vehicles serviced there.
7/23/2025
Barbara, your satisfaction is important to us, so we want to sincerely thank you for choosing Deacon Jones Autopark, INC. and we hope to see you again soon!
SELMA, NC
Cleveland A|2018 GMC 1500 Sierra
Confirmed Service Customer
7/23/2025
Wait time too long for a simple oil change w an appointment, other service needs I wanted did not happen, have been disappointed w this dealerships service lately, probably may not purchase another vehicle from here unless certain changes are made
7/25/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (919) 300-7683 to discuss your concerns, as your satisfaction is of utmost importance to us.
GARNER, NC
Jane S|2021 Buick Encore
Confirmed Service Customer
7/24/2025
Great experience. Deborah Daughtry was my service advisor. She was very helpful and has a great rapport with customers. Bruce, the gentleman who provides shuttle services, is awesome!
7/25/2025
Jane, your satisfaction is important to us, so we want to sincerely thank you for choosing Deacon Jones Autopark, INC. - Service and we hope to see you again soon!
SMITHFIELD, NC
Chris S|2022 Chevrolet Tahoe
Confirmed Service Customer
7/24/2025
Fast and friendly
7/25/2025
Chris, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
CLAYTON, NC
Eric D|2020 GMC Yukon XL
Confirmed Service Customer
7/25/2025
I was greeted in a timely and friendly manner. Service was performed within a reasonable timeframe.
7/27/2025
Eric, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
CLAYTON, NC
Karen W|2025 Chevrolet Trailblazer
Confirmed Sales Customer
7/27/2025
From start to finish,the purchasing of my Trailblazer couldn't have gone any better. Everyone was extremely helpful,knowledgable,and kind.
GEORGE DANA
7/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WILLOW SPRING, NC
Daniela M|2025 Buick Encore GX
Confirmed Service Customer
7/29/2025
Good customer service and really polite staff. I appreciated Mr Shawn who explained to what maintenance actions were going to take place.
7/30/2025
Daniela, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSON, NC
Jimmy K|2017 GMC Acadia
Confirmed Service Customer
7/29/2025
courteous and friendly personel.
7/30/2025
Jimmy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CLAYTON, NC
Morris R|2019 GMC Terrain
Confirmed Service Customer
7/30/2025
Oil and filter, tire rotationad balancing, cooling system checked and engine air filter replaced. Everything satisfactorily as usual.
8/2/2025
Morris, your satisfaction is important to us, so we want to sincerely thank you for choosing Deacon Jones Autopark, INC. and we hope to see you again soon!
CLAYTON, NC
Paul P|2018 Chevrolet Colorado
Confirmed Service Customer
7/31/2025
Met my expectations.
8/3/2025
Paul, we're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!
FOUR OAKS, NC
Doris J|2018 Buick Envision
Confirmed Service Customer
8/3/2025
The service experience is always good at DeaconJones. From the time you drive in until the time you drive. Wait time is sometimes long but at the end it is worth it. My service consultant Brian J is very special. He keeps u filled in on what's going on while you wait. I have an older Buick but it still rides like new. Many thanks to DeaconJones.
8/5/2025
Doris, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SMITHFIELD, NC
Alea R|2025 Chevrolet Trax
Confirmed Sales Customer
8/5/2025
Everyone was nice and supportive
MO RIHAN
8/6/2025
Alea, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
RALEIGH, NC
James J|2019 Buick Enclave
Confirmed Service Customer
8/9/2025
Communication could have been better
8/12/2025
James, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (919) 300-7683.
BENSON, NC
Chloe W|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/11/2025
Excellent customer service. Everyone I dealt with was knowledgeable and patient. Great experience.
NICHOLAS POPLASKI
8/13/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PRINCETON, NC
Scotty W|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
8/11/2025
The ease of setting up an appointment that was convenient and speed at which they serviced my vehicle
8/13/2025
Scotty, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FOUR OAKS, NC
Joe W|2019 GMC 1500 Sierra
Confirmed Service Customer
8/11/2025
It was pleasant.
8/14/2025
We are very happy to have provided you with such a positive experience! We hope you have a great day!
CLAYTON, NC
America Fedora P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/11/2025
Moe was great
MO RIHAN
8/14/2025
America, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. We sincerely value your business and look forward to your next visit!
FOUR OAKS, NC
Allen E|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
7/24/2025
Great service.
7/26/2025
Allen, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FOUR OAKS, NC
Robert V|2023 GMC Yukon
Confirmed Service Customer
7/25/2025
Sean was great.
7/25/2025
Robert, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLAYTON, NC
Ronald S|2026 GMC Terrain
Confirmed Sales Customer
7/30/2025
Great experience
CASEY JOHNSON
7/31/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RALEIGH, NC
Yolanda C|2025 Buick Encore GX
Confirmed Sales Customer
7/31/2025
Have used Deacon many times. Was always treated with the utmost respect and concern. Very patient with me.
NICHOLAS POPLASKI
8/3/2025
We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
GOLDSBORO, NC
William B|2024 Chevrolet Blazer
Confirmed Service Customer
8/4/2025
Very fast and accommodating, super friendly.
8/5/2025
William, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PIKEVILLE, NC
Dorothy H|2025 Buick Envista
Confirmed Sales Customer
8/9/2025
Nick Poplaski was excellent to work with !!! Thought transaction was fair ... Really like the Buick !!!
NICHOLAS POPLASKI
8/11/2025
Dorothy, thank you for your kind review; we are happy to pass along your comments to Nick here at Deacon Jones Autopark, INC.! We look forward to your next visit! Take care!
CLAYTON, NC
Elaine W|2019 Buick Encore
Confirmed Service Customer
8/10/2025
I took my car to Deacon Jones because it was running hot . That’s what I needed and could do at the time, but when I called back they told me I needed tires, i had a lot miles. Again I went there then became my car was running hot. I asked what my bill was for that they said $1,400.00. I only wanted to take care of the Running Hot. I paid them for telling me everything that was wrong with my car which was $203.00. I picked my car up with out service from you. I had been with you for a long time.
8/16/2025
Elaine, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (919) 300-7683 to discuss your concerns, as your satisfaction is of utmost importance to us.
FOUR OAKS, NC
Richard K|2025 Buick Encore GX
Confirmed Sales Customer
8/12/2025
Great salesman, great experience, great deal
GEORGE DANA
8/15/2025
Richard, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SMITHFIELD, NC
Theodore T|2019 Chevrolet Traverse
Confirmed Service Customer
8/13/2025
Brian, told me about about a recall that the manufacturer had just from the check in on my vehicle. Helped me schedule appointment for that service and I’m thankful for him of doing that.
8/14/2025
Theodore, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
CLAYTON, NC
Leland L|2006 GMC Sierra
Confirmed Service Customer
8/13/2025
Debra my service advisor was very nice and helpful. Service was great.
8/14/2025
Leland, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLARKSVILLE, VA
Lisa T|2017 Buick Encore
Confirmed Service Customer
8/14/2025
I went to have 2 tire pressure sensors installed and was shocked at how expensive my bill was. I bought my Buick Encore from Deacon Jones and also the technician damaged my front driver's side valve stem. I had to purchase a new one. When I got in the car that tire only had 25 lbs of air. Everyone was very nice and helpful but I was disappointed.
8/16/2025
Lisa, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (919) 300-7684 when you have a chance. Thank you, and we look forward to hearing from you.
SMITHFIELD, NC
Kevin B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/14/2025
The customer service team was great. Always friendly
8/17/2025
Kevin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
CLAYTON, NC
Sandra Y|2025 Buick Envision
Confirmed Service Customer
8/14/2025
Had oil changed and car checked out. Shawn was great to work with
8/17/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
DUNN, NC
Woodson V|2022 GMC 2500HD Sierra
Confirmed Service Customer
8/16/2025
Oil change and tire rotation: didn’t adjust the tire pressures to reflect the recommended pressures. The front needs to be 10lbs lower than the rear, and the rear is now showing 10 less because the rotation of the front to the back. Then the service writer when we walked to the truck took pictures of scratches that happened while in service on the driver door and pillar, hasn’t contacted me for 3 days since it happened to figure out when they will fix the damages they created.
8/22/2025
We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to turn your experience around. Please reach out to us at (919) 300-7683 at your earliest convenience to discuss how we can turn this experience into a positive one.
APEX, NC
Allen E|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/18/2025
Great service with installing new tires.
8/19/2025
Allen, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
FOUR OAKS, NC
Clifford H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/12/2025
Great job. Answered all of my questions. Ended up with more maintenance than expected, but needed.
8/14/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
RAEFORD, NC
Vickie C|2019 GMC Acadia
Confirmed Service Customer
8/12/2025
As always, they take care of us well.
8/14/2025
Vickie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SMITHFIELD, NC
Phyllis C|2009 Buick LaCrosse
Confirmed Service Customer
8/14/2025
Very courteous, professional. Service representative Brian, I have most respect. I see and notice other service representatives are friendly and busy, like Brian. Deacon Jones Service in Smithfield is Best of the Southeast. I highly recommend. And the car repairmen (behind the scene) just are super-super! An overall best place to get your car serviced!
8/16/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Deacon Jones Autopark, INC. - Service and we hope to see you again soon!
PINE LEVEL, NC
Dustin A|2025 Buick Envision
Confirmed Service Customer
8/14/2025
Clean, easy and friendly service
8/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OAKLAND, FL
Cynthia V|2016 Chevrolet Malibu
Confirmed Service Customer
8/15/2025
I scheduled an appointment for an oil change and tire rotation. The service advisor Shawn Davis came to me and explained that the brake pads is showing signs of replacement according to the mileage I have on my vehicle. I approved the added service. The brakes I needed were not in inventory, so they were ordered. I returned Friday morning 8/15/2025 to complete the service. I am pleased with the professional service I received from the Service Advisor and the Dealership. Shawn Davis was excellent with follow up and advisement.
8/17/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Deacon Jones Autopark, INC. and we hope to see you again soon!
RALEIGH, NC
Daniel S|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/18/2025
Good
8/19/2025
Daniel, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
KNIGHTDALE, NC
Timothy D|2023 GMC Acadia
Confirmed Service Customer
8/19/2025
Great service
8/20/2025
Timothy, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
KENLY, NC
Jasin J|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/21/2025
Tyler is a very honest professional lucky to have him
8/22/2025
Jasin, thank you for your kind review; we are happy to pass along your comments to Tyler here at Deacon Jones Autopark, INC.! We look forward to your next visit! Take care!
WILLOW SPRING, NC
Robert K|2021 GMC 1500 Sierra
Confirmed Service Customer
8/19/2025
Very timely! Got me in and out with minimal fuss!
8/20/2025
Robert, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
GARNER, NC
Ricardo B|2019 GMC Terrain
Confirmed Service Customer
8/20/2025
Can’t Complain Service was great
8/21/2025
Thank you for taking the time to let us know how we did. We hope you have a great day!
SELMA, NC
Stephanie R|2016 GMC Terrain
Confirmed Service Customer
8/20/2025
The service was quick
8/21/2025
Stephanie, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
CLAYTON, NC
William B|2024 Chevrolet Blazer
Confirmed Service Customer
8/21/2025
Very accommodating,kept me informed, treated me very respectful, resolved issues very promptly.
8/24/2025
William, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PIKEVILLE, NC
Thomas B|2023 Buick Enclave
Confirmed Service Customer
8/22/2025
The service technician was rallying great!! I went on the wrong date and he was so nice and worked me in!!!
8/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
BENSON, NC
Shelia J|2023 Chevrolet Traverse
Confirmed Service Customer
8/23/2025
Most improved on time getting done with the car. Did not have to wait 2 or 3 hours.
8/25/2025
Shelia, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
BENSON, NC
Allen E|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/25/2025
Had new set of Michelin tires installed. Within 24 hours, two sensors were not working and had to be replaced. No issues before new tires were added. Not a happy camper, especially since it cost almost $500 to get two sensors replaced. However, they did replace them as soon as I took my truck back.
8/26/2025
Allen, we really appreciate your feedback! Thank you for leaving feedback. Please reach out to us at (919) 300-7683 so we may identify ways to improve your experience.
FOUR OAKS, NC
Angel R|2025 Chevrolet Trax
Confirmed Service Customer
8/26/2025
No communcation.
8/27/2025
Luis, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (919) 300-7683 when you have an opportunity, and we will be more than happy to try and turn your experience around.
SELMA, NC
Glenda J|2025 Chevrolet Traverse
Confirmed Service Customer
8/29/2025
Both the service and the advisor were great. Smooth experience.
9/1/2025
Glenda, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!
NEWTON GROVE, NC
James J|2024 GMC Terrain
Confirmed Service Customer
8/25/2025
The service department a great job completing the detailing of our 2024 GMC TERRAIN.
8/26/2025
James, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! We sincerely value your business and look forward to your next visit!
ANGIER, NC
Tabitha N|2025 Chevrolet Trax
Confirmed Sales Customer
8/26/2025
This was the best experience we could have asked for. John Saddler is our car guy. He was the most amazing dude. I still can't get over the fact he took time to pray with us over our deal before we even got started. He made us feel welcomed and appreciated. This dude literally skipped across the lobby to us with joy about our new car!! Will be returning for my husband new vehicle.
JOHN SADDLER
8/26/2025
Tabitha, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. Thank you, and have a fantastic day!
FOUR OAKS, NC
Jay H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/26/2025
Shawn, my service provider, was very professional from check -in to check-out. He kept me informed as to the status of the work being done on my vehicle, via text message and email. I am very pleased with the entire experience.
8/27/2025
Jeffrey, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.
PINE LEVEL, NC
Brittany H|2025 Buick Enclave
Confirmed Sales Customer
8/27/2025
Great experience!
MO RIHAN
8/27/2025
Brittany, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
PENSACOLA, FL
Terry S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/27/2025
Mark Carter is an outstanding salesperson!
MARK CARTER
8/27/2025
Terry, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!
WILSON, NC
Samantha F|2025 Chevrolet Trax
Confirmed Service Customer
8/27/2025
Best experience ever!!
8/28/2025
Jean, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FOUR OAKS, NC
Linda Y|2025 Buick Envista
Confirmed Sales Customer
8/29/2025
Pleasant experience, friendly staff
MO RIHAN
9/1/2025
Linda, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLAYTON, NC
George J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/1/2025
Staff was very easy to deal with helped with my service without appt
9/2/2025
George, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. We sincerely value your business and look forward to your next visit!
KENLY, NC
Troy F|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
8/29/2025
Everyone was helpful, friendly and great communication skills
9/1/2025
Troy, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSON, NC
David B|2024 Chevrolet Tahoe
Confirmed Service Customer
8/29/2025
Prompt, very good service
9/1/2025
David, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
KNIGHTDALE, NC
Dustin A|2026 Chevrolet Equinox
Confirmed Sales Customer
8/29/2025
george was great and helped out alot, nice and friendly
GEORGE DANA
9/1/2025
Dustin, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. If you have any further questions, please give us a call. We're always happy to help!
CLAYTON, NC
Robert A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/2/2025
Everyone was very nice
MO RIHAN
9/3/2025
Robert, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ZEBULON, NC
Kermit S|2026 Chevrolet Equinox
Confirmed Sales Customer
9/2/2025
We had a wonderful experience! Everyone was attentive and worked diligently to find the car we needed. Casey Johnson was an excellent salesperson too. He was incredibly helpful, patient, and understanding with our needs throughout the entire process. Casey went above and beyond and was very generous with his candy! We trust this team and dealership for future purchases as well.
CASEY JOHNSON
9/3/2025
We're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
FOUR OAKS, NC
Kevin O|2025 Chevrolet Trax
Confirmed Sales Customer
9/8/2025
Very friendly helpful and knowledgeable. Casey Johnson, the candy man, is a great asset to your staff
CASEY JOHNSON
9/8/2025
Kevin, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
SELMA, NC
Joyce T|2025 Buick Envista
Confirmed Sales Customer
9/8/2025
I am extremely impressed with the entire staff at the dealership. Casey was so kind, caring, and professional.
CASEY JOHNSON
9/8/2025
Joyce, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
CLAYTON, NC
Olivia W|2017 GMC Terrain
Confirmed Service Customer
9/8/2025
My car was services in a timely manner, and the service personnel were polite and professional.
BUIES CREEK, NC
Joyce K|2009 Buick Lucerne
Confirmed Service Customer
9/9/2025
I was very pleased. The employee was very helpful, courteous and respectful to an elderly lady. Good experience.
9/10/2025
Joyce, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLAYTON, NC
Billy A|2025 Chevrolet Trailblazer
Confirmed Sales Customer
9/9/2025
John Sadler always great to work with My second vehicle purchase with him
JOHN SADDLER
9/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
SMITHFIELD, NC
Cristina W|2021 Chevrolet Tahoe
Confirmed Service Customer
9/11/2025
I made a appointment for 9:30 in the morning arrived on time and didn’t leave until 12:30.. for an oil change and 2 filters.. then to be told I needed a part that they would call me but my extended warranty would cover it, next day oops it’s not now it’s going to cost $800… extremely frustrating dealing with deacon jones. We will never go back and let me tell you when we bought our truck from them we also bought $9000 maintenance plan… we will eat that money just so we can have piece of mind of not getting screwed over by Deacon Jones ever again whether that be out of our time or money.
9/15/2025
Thank you for taking the time to share your experience. We sincerely apologize for the long wait and the frustration you encountered. After reviewing your visit, we see that in addition to the oil change and filters, an electrical diagnosis was also performed. These tests can sometimes take longer to complete, which may have contributed to the extended timeframe. We understand how valuable your time is, and we regret that this caused such a negative experience. If you’d be open to it, we’d appreciate the chance to speak with you directly to go over your concerns and review the details of your warranty coverage. Feel free to reach out to our service manager at 919-934-8101 at your convenience.
CLAYTON, NC
Philip D|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/11/2025
Came in for possible trailer connect issue on GMC 2500. Problem was resolved. Warranty covered cost. Taken care of in timely manner. Service personnel were friendly and helpful.
9/11/2025
Philip, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANGIER, NC
Glenwood P|2020 Chevrolet Equinox
Confirmed Service Customer
9/16/2025
Took my Chevy in for oil change and service on Sept 10...finish in about 3hrs,,,,,,,on the way home it lost power and the check engine came on......I was furious.....turned around took it back to you...they checked it out found a hose off the carb.....not to happy about this visit
9/17/2025
Glenwood, we regret to hear that you had this experience with us. Please contact us at (919) 300-7683 when you have an opportunity, and we will be more than happy to try and turn your experience around.
ANGIER, NC
Wilma H|2025 Chevrolet Equinox
Confirmed Service Customer
9/16/2025
Very disappointed because I was without a vehicle for 5 days because a new car messed up due to faulty parts and they never tried to get me a replacement to drive ! I feel like that is not good customer service!
9/17/2025
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (919) 300-7684 so we can make your experience a positive one.
CLINTON, NC
Reginald C|2020 Chevrolet Blazer
Confirmed Service Customer
9/9/2025
Prompt, courteous, professional and timely…great communication ….job well done
9/10/2025
Reginald, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BROADWAY, NC
Bobby R|2023 Buick Envision
Confirmed Service Customer
9/10/2025
Service was great was greeted by representative that was very professional and friendly. Service department got me in and out in a timely manner
9/11/2025
Bobby, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ZEBULON, NC
Tara N|2025 Chevrolet Equinox
Confirmed Service Customer
9/10/2025
Service was great
9/11/2025
Tara, we are very happy to have provided you with such a positive experience! We hope to see you soon!
NEWTON GROVE, NC
Linda S|2024 Buick Encore GX
Confirmed Service Customer
9/11/2025
Customer service outstanding!
9/12/2025
Linda, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
ANGIER, NC
Bryce K|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/11/2025
Hands down best experience I’ve ever had at a dealership. There was no run around, no fast talking. Treated me like a person. Gave nothing but the truth the whole time.
NICHOLAS POPLASKI
9/14/2025
Bryce, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Autopark, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITEVILLE, NC
Krystal R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/12/2025
Shawn and the team did a great job
9/15/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DUDLEY, NC
Domonique M|2017 Chevrolet Traverse
Confirmed Service Customer
9/15/2025
This time it didn’t take long however someone ran over my keychain and broke and didn’t tell me about it.
9/16/2025
Domonique, we appreciate you taking the time to leave us this feedback. Please reach out to us at (919) 300-7683 when you can so we can address this situation directly. Thank you and have a great day.
SELMAA, NC
Jason L|2012 GMC Terrain
Confirmed Service Customer
9/16/2025
Brian was an excellent service Advisor, he will be our GOTO advisor from now on.
9/17/2025
We're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC. - Service. Please don't hesitate to reach out if there's anything additional we can do for you.
SMITHFIELD, NC
Wendy L|2025 Chevrolet Trax
Confirmed Sales Customer
9/17/2025
The staff that we interacted with were wonderful. John, Andy, and Brian (? - the guy who showed us the ins & outs of the vehicle) did an excellent job.
JOHN SADDLER
9/17/2025
Wendy, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSON, NC
Greg N|2025 Chevrolet Colorado
Confirmed Service Customer
9/16/2025
Everything went good, everyone was very nice
9/17/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LA GRANGE, NC
Nancy H|2025 Buick Enclave
Confirmed Service Customer
9/17/2025
Tyler was very kind and professional
9/17/2025
Nancy, thanks for your praise and kind comments about our team. We hope to see you soon!
CLINTON, NC
Barry B|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/18/2025
Deborah Daughtry my service adviser is always ready,polite and always able to help what ever I need.
9/19/2025
We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
FOUR OAKS, NC
Tucson B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/23/2025
The staff is very helpful and nice
9/24/2025
Tucson, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SMITHFIELD, NC
Paul P|2018 Chevrolet Colorado
Confirmed Service Customer
9/23/2025
Shawn was a pleasure to work with and represents your dealership very positively!
9/24/2025
Paul, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FOUR OAKS, NC
Allette H|2025 Buick Enclave
Confirmed Sales Customer
9/23/2025
Very cordial people, kind, comforting understanding I would definitely recommend them to all my friends
COLE WINBOURNE
9/24/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
WENDELL, NC
Rebecca G|2023 Buick Enclave
Confirmed Service Customer
9/23/2025
It was a great experience. They were quick to identify the problem, order the part that was needed and called to schedule the appointment. They were very professional.
9/24/2025
Rebecca, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
ANGIER, NC
Andrew S|2023 GMC Sierra 1500
Confirmed Service Customer
9/23/2025
Great service
9/24/2025
Andrew, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
NEWTON GROVE, NC
Joseph A|2019 Chevrolet Tahoe
Confirmed Service Customer
9/24/2025
Great service
9/24/2025
Joseph, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
CLAYTON, NC
Leonard K|2025 GMC Sierra 1500
Confirmed Service Customer
9/25/2025
They were fast courteous and efficient.
9/27/2025
Leonard, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLAYTON, NC
Bettie S|2022 Chevrolet Trax
Confirmed Service Customer
9/25/2025
The wait time has improved by very much.
9/27/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
SMITHFIELD, NC
Eileen G|2022 Buick Encore
Confirmed Service Customer
9/25/2025
Everyone is so nice in the service department. I like how I was kept up-to-date on the work. I look forward to going back again soon.
9/27/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
SMITHFIELD, NC
Alton H|2025 GMC 2500HD Sierra
Confirmed Sales Customer
9/26/2025
As always, I like dealing with Casey Johnson.
CASEY JOHNSON
9/29/2025
Alton, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. We sincerely value your business and look forward to your next visit!
SMITHFIELD, NC
Angela H|2022 Buick Envision
Confirmed Service Customer
9/27/2025
Good experience
9/29/2025
Angela, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
SELMA, NC
John C|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/28/2025
George was a wonderful salesman, worked diligently with my schedule and was very straight forward with any questions that I had. Great Job, George!!
GEORGE DANA
9/30/2025
John, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
SMITHFIELD, NC
Timothy W|2025 Chevrolet Traverse
Confirmed Sales Customer
9/29/2025
Casey Johnson was on his game. He took good care of us.
CASEY JOHNSON
9/30/2025
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Autopark, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSON, NC
Lisa Y|2026 Chevrolet Equinox
Confirmed Sales Customer
10/3/2025
You guys worked with our budget
JOANNE STIMPSON
10/6/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
CLAYTON, NC
Dana P|2025 Buick Encore GX
Confirmed Service Customer
10/6/2025
Our brand new (got it in May it is Oct) Encore had a slow leak in the driver side front tire, it was covered in our repair plan and Deacon repaired it nicely!
10/8/2025
Jean, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CLAYTON, NC
Brian M|2019 GMC 1500 Sierra
Confirmed Service Customer
10/6/2025
Debra, Service Technician, was excellent. Made sure I got what I needed and at the best price, I.e tires.
10/8/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
CLAYTON, NC
Leslie D|2025 GMC Sierra 1500
Confirmed Sales Customer
10/7/2025
Nick was more than GREAT! Got a great deal and wonderful service as always. I have bought multiple vehicles here and will always deal with Deacon Jones they are the best.
NICHOLAS POPLASKI
10/8/2025
Leslie, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Autopark, INC.! If you have any further questions, please give us a call. We're always happy to help!
GOLDSBORO, NC
Elizabeth E|2021 GMC Acadia
Confirmed Service Customer
10/7/2025
The dealership is always clean and comfortable. The employees are all very friendly and easy to talk to.
10/8/2025
Elizabeth, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Autopark, INC. Please don't hesitate to reach out if there's anything additional we can do for you.
CLAYTON, NC
Stephanie O|2026 GMC Acadia
Confirmed Sales Customer
10/8/2025
It was
CASEY JOHNSON
10/10/2025
Stephanie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SMITHFIELD, NC
Norma C|2024 Buick Encore GX
Confirmed Service Customer
10/8/2025
Brian is always very helpful and keeps us posted on status of parts ordered and service.
10/10/2025
We're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.
BENSON, NC
Kermit S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/8/2025
Scheduling was easy and the items were taken care of.
10/10/2025
Kermit, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
FOUR OAKS, NC
Cruz Y|2025 Buick Envista
Confirmed Sales Customer
10/8/2025
All my questions were answered satisfactory.
NICHOLAS POPLASKI
10/11/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Deacon Jones Autopark, INC. and we hope to see you again soon!
SMITHFIELD, NC
Jennifer P|2018 Buick Encore
Confirmed Service Customer
10/8/2025
I needed work done due to a message on the dashboard. I was able to get an appointment quickly with quick follow up on what needed to be fixed
10/11/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
SMITHFIELD, NC
Judy T|2019 GMC Terrain
Confirmed Service Customer
10/9/2025
Brian was very helpful
10/11/2025
Judy, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SELMA, NC
Gregg S|2014 Buick Enclave
Confirmed Service Customer
10/9/2025
Check engine light came on two days after I had the car serviced, showed up with no appointment, they took it diagnosed the issue cleared the code and got me back on the road. I like that they took a look at it without an appointment.
10/12/2025
Gregg, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLAYTON, NC
Tommie S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/10/2025
Courteous, knowledgeable and timely service
10/12/2025
Tommie, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
KENLY, NC
Kelly M|2024 GMC Acadia
Confirmed Service Customer
10/10/2025
Excellent service
10/12/2025
Kelly, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PRINCETON, NC
Jacquelyn B|2025 GMC 2500HD Sierra
Confirmed Sales Customer
10/12/2025
It was wonderful to visit a dealership where I felt heard and respected. The team members I worked with were professional, helpful, and went out of their way to make my purchase a pleasant experience. I visited a few dealerships closer to home but was happy to drive 50 minutes to get this quality of customer service.
MARK CARTER
10/13/2025
Jacquelyn, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WAKE FOREST, NC
Eric H|2025 Buick Enclave
Confirmed Sales Customer
10/13/2025
Originally went to the dealership on a Sunday to look for the vehicles we were interested in, then asked for Richie Brady whom we knew…he showed us a couple of vehicles and we picked one out to test drive. Learned of another vehicle we were interested in at another Deacon Jones dealership and test drove it…went back to the original vehicle and purchased it.
MARK CARTER
10/14/2025
Eric, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Autopark, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
PRINCETON, NC
Linwood S|2020 Chevrolet Colorado
Confirmed Service Customer
10/14/2025
Great service and service advisor was great
10/15/2025
Linwood, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SMITHFIELD NC, NC
Ebone R|2023 Chevrolet Tahoe
Confirmed Service Customer
10/14/2025
Fast service and very friendly and attentive staff.
10/15/2025
Ebone, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CLAYTON, NC
Manuel G|2023 Chevrolet Express Cargo Van
Confirmed Service Customer
9/17/2025
Went very smooth, no issues, great people at the service center. Keep on the great service
9/17/2025
Manuel, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLAYTON, NC
Christopher D|2025 Buick Enclave
Confirmed Service Customer
9/20/2025
Very happy with the service I received, not happy that GM has decided to cheap out and not paint parts covered under warranty. My antenna fin looks ridiculous in glossy black when we (the dealership and myself) were told it would be painted.
9/22/2025
Christopher, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (919) 300-7684 when you have a chance. Thank you, and we look forward to hearing from you.
RALEIGH, NC
Tracey A|2021 GMC Terrain
Confirmed Service Customer
9/21/2025
👌
9/22/2025
Tracey, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
SMITHFIELD, NC
Johnny B|2024 Chevrolet Colorado
Confirmed Service Customer
9/23/2025
It was fast and service was great
9/24/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SMITHFIELD, NC
James H|2023 GMC Sierra 1500
Confirmed Service Customer
9/26/2025
Purchased a 2023 GMC SIERRA DENALI ULTIMATE had the vehicle 1 day. Noticed service engine line. Diagnosed as a computer chip issue. Vehicle was kept for multiple weeks due to backorder on parts. No rental car offered during this time. When I picked up the vehicle, it was dirty from sitting outside. The vehicle had tree sap on the windshield and body of the truck.
9/29/2025
James, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (919) 300-7683 when you have a chance. Thank you, and we look forward to hearing from you.
CLAYTON, NC
Carol S|2026 GMC Acadia
Confirmed Sales Customer
9/28/2025
Very thorough, helpful and friendly. Great service! Joann Simpkins, sales rep, was excellent!
JOANNE STIMPSON
9/30/2025
Carol, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLAYTON, NC
Lily A|2025 GMC Sierra 1500
Confirmed Sales Customer
10/9/2025
Casey Johnson made our experience pleasent and easy!
CASEY JOHNSON
10/11/2025
Lily, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
FOUR OAKS, NC
Craig K|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/21/2025
From my initial approach from Logan Dosh (Salesperson) to the Sales Manager (Jay) to the Finance Office (J.T.) -- Being someone that had been a GSM over 20yrs ago at a large high volume Toyota store in the Washington, D.C. - It was a breath of fresh air to not be hurried and hassled. Logan being relatively young in the car sales arena; he was polite and courtsey throughout the whole process. I didn't come to the lot to look, I was there with a purpose and he picked up rather quickly that I knew the business inside and out all the while pointing out the features. Jay in a non intrusive way introduced himself and didn't overlay the typical pressure of SM. Basically, freely spoke and listened; which typically is not the mentality that you see at other local GMC dealers. Lastly, let me not forget J.T. in the F&I office - very polite, well mannered and spoke very clearly. While I usually don't purchase etended warranty - I did. One because the type of vehicle I purchased and the numbers of recalls General Motors has had over the course of the last few years. J.T. covered all aspects and while the overall cost wasn't really a concern he was understanding of my typical repurchase cycle and worked to find a plan that would cover my $90K investment. This is my 9th GM truck in 14 yrs - First from Deacon Jones, won't be my last. Thank you again for your kind and pleasant auto buying interaction! Regards Craig
LOGAN DOSH
10/21/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
CLAYTON, NC
Jeff M|2021 Buick Encore GX
Confirmed Service Customer
10/14/2025
The process was seamless and the staff was very efficient and helpful. The repair was completed very quickly.
10/15/2025
Jeff, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BENSON, NC
Karla E|2023 Chevrolet Traverse
Confirmed Service Customer
10/14/2025
Excellent
10/15/2025
Karla, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
CLAYTON, NC
Warrick B|2022 GMC 1500 Sierra
Confirmed Service Customer
10/14/2025
Very professional and courteous also staff was very attentive
10/15/2025
Thank you! We always love hearing from our customers and are glad you had such a positive experience with us. If you have any questions, please give us a call. We're always happy to help!
CLAYTON, NC
Amara H|2022 Buick Encore
Confirmed Service Customer
10/15/2025
The service was good but the day after I left, my tire pressure went down and I found strange scratches on the tire rim of the rear passenger. The air valve is damaged. I have pictures that show it.
10/17/2025
We appreciate you taking the time to leave us this feedback. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Deacon Jones Autopark, INC. (919) 300-7683
SMITHFIELD, NC
Samuel F|2025 Chevrolet Trax
Confirmed Service Customer
10/16/2025
Great customer service
10/19/2025
Samuel, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
FOUR OAKS, NC
Thomas M|2018 GMC 1500 Sierra
Confirmed Service Customer
10/16/2025
Very professional
10/19/2025
Thomas, thank you so much for your positive comments about Deacon Jones Autopark, INC.! We are always more than happy to assist you if anything else comes up. Take care!
ANGIER, NC
David P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/22/2025
Everything was great.
10/23/2025
David, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
KENLY, NC
Linwood E|2025 Buick Envista
Confirmed Sales Customer
10/23/2025
Great customer service was welcome and treated nice.
CASEY JOHNSON
10/26/2025
We really appreciate your positive review! We look forward to your next visit! Take care!
GODWIN, NC
Sherri K|2018 Buick Encore
Confirmed Service Customer
10/24/2025
Communication is not a good quality for this location about the status or update on your vehicle.
10/27/2025
Sherri, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (919) 300-7684. We look forward to hearing from you.
SMITHFIELD, NC
Granger B|2013 Chevrolet Spark
Confirmed Service Customer
10/27/2025
Great service and friendly staff.
10/27/2025
Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
GOLDSBORO, NC
Alice R|2024 Buick Envista
Confirmed Service Customer
10/27/2025
The young Man who waited was very helpful; and got right on things; And was extremely polite
10/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
ELM CITY, NC
Jeffery H|2019 Chevrolet Blazer
Confirmed Service Customer
10/27/2025
It was a great experience! Casey is great!
10/28/2025
Paul, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
KENLY, NC
James B|2021 GMC 1500 Sierra
Confirmed Service Customer
10/28/2025
Excellent service
10/29/2025
Douglas, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
CLAYTON, NC
Irene R|2025 Buick Enclave
Confirmed Sales Customer
10/29/2025
Everything was great. My salesman Moe was really great.
MO RIHAN
11/1/2025
Irene, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WAKE FOREST, NC
Cleveland A|2025 Chevrolet Traverse
Confirmed Service Customer
10/29/2025
They just did what they were supposed to do in a fair amount of time
11/1/2025
Cleveland, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
GARNER, NC
Joe W|2019 GMC 1500 Sierra
Confirmed Service Customer
10/30/2025
I waited a long time to be told what was wrong. I believe because they was short staff.
11/2/2025
We really appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
CLAYTON, NC
Darrell J|2020 Chevrolet Colorado
Confirmed Service Customer
11/2/2025
It was really good
11/4/2025
Darrell, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
CLAYTON, NC
Jeffery H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/4/2025
Casey was great!
CASEY JOHNSON
11/5/2025
Jeffery, thank you for your kind review; we are happy to pass along your comments to Casey here at Deacon Jones Autopark, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!
KENLY, NC
Lashanda P|2024 Chevrolet Equinox
Confirmed Service Customer
11/4/2025
Greeting, I was at Deacon Jones for my regular scheduled oil change and an issue with my left side passenger front tire. Once again, John and others Associates treated all the clients like family.
11/5/2025
Lashanda, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
GARNER, NC
Regina W|2026 GMC Terrain
Confirmed Sales Customer
11/5/2025
Our sales person Joanne was so wonderful, she went above and beyond to ensure that we got the perfect vehicle. Everyone there was so nice and treated us like we were family. All in all it was a great experience.
JOANNE STIMPSON
11/6/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We hope to be of service to you again in the future. Best wishes, Deacon Jones Autopark, INC.
LOUISBURG, NC
James M|2021 GMC 1500 Sierra
Confirmed Service Customer
11/7/2025
They were on time and quick to cycle me through the process. Thank you very much!
11/9/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
CLAYTON, NC
Norris R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/8/2025
Very professional and courteous
11/10/2025
Norris, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
WILSON, NC
Jack E|2023 GMC Sierra 1500
Confirmed Service Customer
11/12/2025
Oil change and tire rotation, they did not rotate my tires just put air in them
11/16/2025
Jack, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (919) 300-7683 when you have a chance. Thank you, and we look forward to hearing from you.
FAYETTEVILLE, NC
Robert D|2014 Chevrolet 1500 Suburban
Confirmed Service Customer
11/16/2025
We had a non typical problem with our 4wd that was complex and soved by your staff. Thanks.
11/17/2025
Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CLAYTON, NC
Norma L|2024 Chevrolet Traverse
Confirmed Service Customer
11/16/2025
My experience was excellent!!!!. I arrived on time and was out in an hour and a half. Rotated tires, oil change, cleaned throttle body & balanced tires. Great job.!!!! Thanks
11/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
ANGIER, NC
Richard I|2025 Chevrolet Tahoe
Confirmed Sales Customer
11/17/2025
The staff was very helpful
MO RIHAN
11/18/2025
RIichard, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.
SMITHFIELD, NC
Nicole B|2023 Chevrolet Tahoe
Confirmed Service Customer
10/22/2025
2hrs for a scheduled oil change. Was told that they let people go home early and that was the reason for the wait. If I didn’t pay for the package with the purchase of the truck I would never come back. Actually bought 3 cars this year from a different Chevy dealer solely because of issues with this service center.
10/23/2025
Nicole, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Deacon Jones Autopark, INC. (919) 300-7683
CLAYTON, NC
Michael D|2015 Chevrolet Suburban
Confirmed Service Customer
10/24/2025
Car was not cleaned
10/27/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (919) 300-7683 to discuss your concerns, as your satisfaction is of utmost importance to us.
LUMBER BRIDGE, NC
Carolyn S|2024 Chevrolet Equinox
Confirmed Service Customer
10/30/2025
no problems signing in Oil change and tire rotation were done quickly -pleasantly surprised. Guy who signed me in was courteous and helpful.
11/2/2025
Carolyn, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
SMITHFIELD, NC
Antenna M|2021 Buick Enclave
Confirmed Service Customer
11/3/2025
They will check on you see if you need anything.
DUNN, NC
Timothy B|2024 Buick Envista
Confirmed Service Customer
11/6/2025
Great communication and. Quick service
11/7/2025
Timothy, thank you for sharing your positive experience! We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
CLAYTON, NC
Opal C|2018 Buick Regal
Confirmed Service Customer
11/7/2025
There was a delay in beginning the work we were in for when the service rep found out that I did not have my wallet with me, meaning I did not have cash, card or checkbook. When I found this out, I immediately told him to get the work started and Deacon Jones would be paid. They did provide a shuttle to my bank and to pick up some lunch. It was like being treated as a second class citizen.
11/8/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ERWIN, NC
Gertrude M|2019 GMC Acadia
Confirmed Service Customer
11/17/2025
wonderful
11/18/2025
Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
WENDELL, NC
Joseph A|2019 Chevrolet Tahoe
Confirmed Service Customer
11/18/2025
Came in for state inspection and got in an out quick.service adviser was great.
11/20/2025
Joseph, It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLAYTON, NC
Terry M|2017 GMC Acadia
Confirmed Service Customer
11/19/2025
Customer Service is a key to success of any business. You are currently number one your employees are the reason. Thank you Mike.
11/22/2025
Terry, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Autopark, INC.! We are always more than happy to assist you if anything else comes up. Take care!
CLAYTON, NC
Robert F|2024 Buick Envista
Confirmed Service Customer
11/20/2025
My first time taking my Buick to be serviced by myself. Everyone was very helpful.
11/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CLAYTON, NC
Tammy E|2026 GMC Terrain
Confirmed Service Customer
11/21/2025
It was great.
11/24/2025
Tammy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
FREMONT, NC
Paul P|2018 Chevrolet Colorado
Confirmed Service Customer
11/21/2025
Mike was great to deal with and was on top of it in answering all my questions. Great job!
11/24/2025
Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Autopark, INC.! We are always more than happy to assist you if anything else comes up. Take care!
FOUR OAKS, NC
James J|2024 GMC Terrain
Confirmed Service Customer
11/25/2025
I had an appointment at 3 pm to change oil & rotate tires. Everything went smooth & we were out of there in less than an hour.
11/25/2025
James, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANGIER, NC
David O|2023 Buick Enclave
Confirmed Service Customer
11/26/2025
Was not happy after signing up for the GM rewards credit card and being charged 3% (almost $50). Will definitely think twice to ever use it again. BIG MISTAKE on management' part.
11/27/2025
David, we regret to hear that your experience with us was not a more positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Deacon Jones Autopark, INC. (919) 300-7683
SMITHFIELD, NC
Emily B|2022 Chevrolet Suburban
Confirmed Service Customer
11/24/2025
Was offered 5 additional maintenance items on my vehicle that were not likely recommended by GM in my owners manual. Felt like an opportunity to take advantage of me since I had not requested any added items when I checked it in for warranty repairs only.
12/2/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (919) 300-7683 to discuss your concerns, as your satisfaction is of utmost importance to us.
SMITHFIELD, NC
Gary W|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
11/18/2025
Service was on time and completed within a reasonable time
11/20/2025
Gary, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SANFORD, NC
Dennis R|2022 Buick Encore
Confirmed Service Customer
11/18/2025
Polite service
11/20/2025
Dennis, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLAYTON, NC
Ronald Y|2019 GMC 1500 Sierra
Confirmed Service Customer
11/19/2025
Great Service
11/21/2025
Young, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
RALEIGH, NC
Earlene P|2026 Chevrolet Trax
Confirmed Sales Customer
12/3/2025
Nick and all the staff were great to work with! I was driving my new Chevy Trax home in just a few hours. Everyone was very nice and professional.
NICHOLAS POPLASKI
12/3/2025
We're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SELMA, NC
Ruby N|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/4/2025
Everything went good
12/5/2025
Ruby, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
BENSON, NC
Charlie B|2026 Buick Enclave
Confirmed Sales Customer
12/4/2025
Everyone was very courteous and ensured we were comfortable and to our needs
MO RIHAN
12/4/2025
Charlie, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. We do hope we can be of assistance in the future. Take care!
CLAYTON, NC
Winslow N|2022 GMC 1500 Sierra
Confirmed Service Customer
12/4/2025
Not at all good I had to leave my Truck and don,t no when It will be fix the cruise control and Lane Alert is the promble not happy waiting for some hours to say it ready get in there and it not fix so said I can leave it or being back another day so I left it hope they get it don ,they put me in a rental I live on a fix income hard on my Family
12/8/2025
We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at (919) 300-7683 so we may assist you in moving forward towards a resolution.
DURHAM, NC
Chris T|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/8/2025
Got me in an out quick an easy
12/8/2025
Chris, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
LINCOLNTON, NC
Alfred S|2024 Chevrolet Blazer
Confirmed Service Customer
12/8/2025
Satisfied. Continue to work with your company
12/9/2025
Alfred, we are so happy to read such a great review about Deacon Jones Autopark, INC.! Please don't hesitate to reach out to us if there's anything more we can do!
SPRING HOPE, NC
David M|2025 Chevrolet Equinox
Confirmed Service Customer
12/1/2025
Service advisor was quick, thorough and professional. I really like doing business with the Deacon Jones establishment.
12/2/2025
David, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
KENLY, NC
Jennifer H|2018 GMC Canyon
Confirmed Service Customer
12/3/2025
Great service with Tyler and understanding of diagnostic and future next steps. Also able to do remote work in the cozy lobby
12/3/2025
Jennifer, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLAYTON, NC
Dana S|2025 GMC Yukon
Confirmed Sales Customer
12/3/2025
Sales representative was outstanding!
LOGAN DOSH
12/4/2025
Dana, thank you so much for your positive comments about Deacon Jones Autopark, INC.! If you have any further questions, please give us a call. We're always happy to help!
GOLDSBORO, NC
Paula S|2026 Chevrolet Equinox
Confirmed Service Customer
12/4/2025
The process was smooth and easy check in.
12/5/2025
Paula, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
FOUR OAKS, NC
Donnie R|2026 GMC Yukon
Confirmed Sales Customer
12/9/2025
Great customer service!
MO RIHAN
12/9/2025
Donnie, your satisfaction is our top priority. We hope to see you soon!
SELMA, NC
Timothy O|2022 Buick Enclave
Confirmed Service Customer
12/9/2025
Everything went well.
12/10/2025
Timothy, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
CLAYTON, NC
Jacqueline E|2023 Chevrolet Trailblazer
Confirmed Service Customer
12/10/2025
Great service.
12/10/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
CLAYTON, NC
Regina W|2026 GMC Yukon XL 1500
Confirmed Sales Customer
12/12/2025
We always have the best experience at Deacon Jones.
MARK CARTER
12/13/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FAYETTEVILLE, NC
Janet W|2024 Buick Enclave
Confirmed Service Customer
12/13/2025
Had to wait about 2 hours and no Verbal or text updates. Still waiting on update on new fob that was to be ordered.
12/14/2025
Janet, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (919) 300-7683 so we can work towards a resolution.
DUNN, NC
Jason W|2019 Chevrolet Corvette
Confirmed Service Customer
12/16/2025
Great service, very professional
12/17/2025
Your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.
SMITHFIELD, NC
Joseph G|2026 Chevrolet Equinox
Confirmed Sales Customer
12/8/2025
Great knowledgeable staff
AARON ARRINGTON
12/9/2025
Joseph, thank you so much for the positive review! We hope you have a great day!
FOUR OAKS, NC
William K|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/9/2025
They kept me informed of what was going on during the inspection process to find what was wrong with my truck
12/10/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
FOUR OAKS, NC
Phyllis G|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
12/12/2025
excellent service
12/13/2025
Phyllis, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SELMA, NC
Jena R|2026 Chevrolet Equinox
Confirmed Sales Customer
12/14/2025
Our salesperson was George. He was awesome! He seamlessly took us through the whole process. We test drove, he gave us beverages while we waited. He filled the car with gas and washed it while we were signing the paperwork. Then he came out to show us how all the features worked! It was a great experience! I would come back and recommend friends and family!
GEORGE DANA
12/14/2025
Jena, thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!
PRINCETON, NC
Richard H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/22/2025
Nothing bad about dealership. Have an issue with truck but can't diagnose without a code at time of service.
12/23/2025
Richard, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (919) 300-7683 when you have a chance. Thank you, and we look forward to hearing from you.
WENDELL, NC
Chloe W|2025 Chevrolet Equinox EV
Confirmed Service Customer
12/22/2025
Everyone was courteous and knew their business. I was in and out quickly. Always a good experience at Deacon Jones.
12/23/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
PRINCETON, NC
Philip D|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/23/2025
Completed service in timely manner.
12/24/2025
Philip, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
ANGIER, NC
Julie A|2024 Chevrolet Tahoe
Confirmed Service Customer
12/24/2025
It was good...
12/24/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
GOLDSBORO, NC
Jennifer H|2018 GMC Canyon
Confirmed Service Customer
12/24/2025
Tyler stayed in communication the whole time providing excellent feedback and communication as to the problem and possible solution management.
12/24/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
CLAYTON, NC
Shirley C|2026 GMC Acadia
Confirmed Sales Customer
12/16/2025
The customer service was outstanding from beginning to end. Each person that I dealt with made my car by an experience a pleasure.
AARON ARRINGTON
12/18/2025
Shirley, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
CLAYTON, NC
Paula H|2026 Chevrolet Trailblazer
Confirmed Service Customer
12/17/2025
Always respect full. Keeps you up to date on how long your wait will be
12/18/2025
Paula, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GOLDSBORO, NC
Doris J|2018 Buick Envision
Confirmed Service Customer
12/17/2025
Like always my experience at DeaconJones was great as always. My service tech, Tyler, found something that was not working properly in my vehicle and had the mechanic fix it right away. I have an older car but it did not make a difference. I am very thankful for the service department and I trust them completely.
12/19/2025
Doris, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
SMITHFIELD, NC
Vanessa H|2023 Buick Envision
Confirmed Service Customer
12/17/2025
The service tech that greeted me and verified my info was friendly . My car was returned in a prompt time
12/19/2025
Vanessa, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
DUNN, NC
Betty W|2026 GMC Canyon
Confirmed Sales Customer
12/20/2025
I have been dealing with Deacon Jones for a very long time since there father was alive , he would be proud. We actually went there on November 21,2025 thinking there was no hope because we had totaled our vehicle my husband's truck with a deer and ot had t been paid off thru our insurance yet .Casey was our sales rep. he is always friendly and does his very best to put you in a vehicle and he did us that day it wasn't any vehicle was my husband's choice a 2026 Canyon. Casey and Neil worked a miracle that day for us we felt.We got the pleasure to also meet Karen she was herself a sure blessing for she helped us with paperwork that we didn't understand to send to our Lienholder and Gap..I want to say thankyou to all of them.Casey has sold us many vehicles and has.never let us down and of course we got our candy bar from the "Candy man himself " We will always be a loyal customer to Deacon Jones..
CASEY JOHNSON
12/22/2025
Betty, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Autopark, INC.! We sincerely value your business and look forward to your next visit!
DUNN, NC
Ronald K|2026 Chevrolet Tahoe
Confirmed Service Customer
12/27/2025
It was a great experience.
12/28/2025
Ronald, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FUQUAY VARINA, NC
Kenneth C|2025 GMC Canyon
Confirmed Sales Customer
12/29/2025
Went good
AARON ARRINGTON
12/29/2025
Kenneth, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
SMITHFIELD, NC
Barbara T|2026 GMC Acadia
Confirmed Sales Customer
12/31/2025
The whole staff is super nice which makes it a great place to buy. The Candy Man has his candy ready so go down to see him and all the staff.
CASEY JOHNSON
12/31/2025
Barbara, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SMITHFIELD, NC
Timothy C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/31/2025
Very nice, very professional, and it was under warranty
1/1/2026
Timothy, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!
GOLDSBORO, NC
Janet L|2026 Buick Encore GX
Confirmed Sales Customer
12/31/2025
Everyone was very helpful and understanding
NICHOLAS POPLASKI
1/1/2026
Janet, thank you for your kind words and this wonderful review! We hope to see you soon!
SMITHFIELD, NC
Edward F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/31/2025
Good
1/1/2026
Edward, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
FOUR OAKS, NC
Harry S|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/2/2026
Service completed quickly and properly.
1/2/2026
Harry, It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
GOLDSBORO, NC
Diane D|2024 Buick Envista
Confirmed Service Customer
1/2/2026
It was quick and happy that I ‘m glad I brought my car from you before this I only bought Hyundai, but I love my Oldsmobile
1/2/2026
Diane, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
CLAYTON, NC
Dana C|2026 Buick Envista
Confirmed Sales Customer
1/2/2026
Very friendly; not pushy; listened to what I wanted
LOGAN DOSH
1/3/2026
Dana, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
CLAYTON, NC
Barbara N|2025 GMC Canyon
Confirmed Service Customer
1/2/2026
First service on new truck. Taken on time and was finished in a timely manner.
1/3/2026
Barbara, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SELMA, NC
Linda S|2020 Chevrolet Equinox
Confirmed Service Customer
1/2/2026
Worse experience I've ever had! I'll never go back there!
1/3/2026
Linda, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (919) 300-7683 so we can assist you further.
CLAYTON, NC
Dustin A|2025 Buick Envision
Confirmed Service Customer
12/31/2025
Friendly and fast
12/31/2025
Dustin, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OAKLAND, FL
Anthony M|2025 GMC Sierra 1500
Confirmed Service Customer
12/31/2025
Service technician was great and I was in and out of service very quickly
12/31/2025
Anthony, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RALEIGH, NC
Lynn K|2026 Chevrolet Silverado 1500
Confirmed Service Customer
12/31/2025
Everyone was exceptionally nice and the experience was all positive
12/31/2025
Lynn, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FAISON, NC
Gertrude M|2019 GMC Acadia
Confirmed Service Customer
12/31/2025
The service team is excellent
1/1/2026
Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WENDELL, NC
Preston S|2026 GMC Sierra 1500
Confirmed Sales Customer
1/5/2026
Logan and Neil made my purchase of my 2026 truck so easy . They are super easy to work with , and I tell my friends and family to go there for there next purchase.
LOGAN DOSH
1/5/2026
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
GOLDSBORO, NC
Andrew S|2023 GMC Sierra 1500
Confirmed Service Customer
1/7/2026
Always great customer service and support
1/7/2026
Andrew, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
NEWTON GROVE, NC
Cephus M|2023 GMC Sierra 1500
Confirmed Service Customer
1/8/2026
Services provided were very professional and employees were very courteous and helpful.
1/8/2026
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PIKEVILLE, NC
Paula W|2024 Chevrolet Suburban 1500
Confirmed Service Customer
1/9/2026
Everything went well until after we finalized everything and then found out vehicle had to be inspected and that took almost 2 hours of waiting. They felt bad and salesman stated would check to see if could do anything as a good faith jester and I have not heard anything since a drove off the lot with the fully paid for vehicle.
1/9/2026
Paula, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
FAYETTEVILLE, NC
Thomas W|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/2/2026
Excellent
CASEY JOHNSON
1/3/2026
Thomas, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
WILSON, NC
Robert S|2025 Chevrolet Suburban
Confirmed Sales Customer
1/5/2026
Everything was excellent. One of the best experiences buying a vehicle.
CASEY JOHNSON
1/6/2026
Robert, your satisfaction is important to us, so we want to sincerely thank you for choosing Deacon Jones Autopark, INC. and we hope to see you again soon!
GARNER, NC
James R|2026 Chevrolet Trax
Confirmed Sales Customer
1/5/2026
Very friendly and welcoming dealership! Took time to answer all questions and made the buying experience enjoyable and not stressful. Well done!
JOANNE STIMPSON
1/6/2026
James, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!
CLAYTON, NC
Sandra W|2024 Buick Envision
Confirmed Service Customer
1/5/2026
Excellent
1/6/2026
Sandra, thank you so much for your positive comments about Deacon Jones Autopark, INC.! If you're ever in need of more help, please let us know!
SMITHFIELD, NC
Warrick B|2022 GMC 1500 Sierra
Confirmed Service Customer
1/7/2026
Wait time was less tan I expected
1/8/2026
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
CLAYTON, NC
Michelle G|2026 Chevrolet Tahoe
Confirmed Service Customer
1/8/2026
Anthony Jones helped make our experience comfortable. This positively contributed to my decision to stay with this dealership for my purchase. He was proactive, and readily found answers to all our questions.
1/8/2026
Michelle, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Autopark, INC.! If you have any further questions, please give us a call. We're always happy to help!
KENLY, NC
Cheryl B|2025 Buick Envision
Confirmed Service Customer
1/8/2026
All costs incurred were explained upfront. Excellent care of my car.
1/9/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLAYTON, NC
James E|2026 Chevrolet Traverse
Confirmed Sales Customer
1/12/2026
This was my first vehicle purchase from Deacon Jones as I'm a Ford or import purchaser. The overall experience was excellent.
JOANNE STIMPSON
1/13/2026
James, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!
SMITHFIELD, NC
Mohammed A|2022 Chevrolet Camaro
Confirmed Service Customer
1/13/2026
Very efficient and professional
1/13/2026
Mohammed, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SMITHFIELD, NC
Kelly D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/13/2026
Casey "The Candy Man" always goes far and beyond for his customers. I always deal with him and I leave with what I want. Great work!
CASEY JOHNSON
1/13/2026
Kelly, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!
PRINCETON, NC
Vicky R|2023 Buick Envision
Confirmed Service Customer
1/14/2026
To many schedule for the same time. Waiting room was full
1/15/2026
Holloman, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (919) 300-7684 so we can work towards a resolution.
GOLDSBORO, NC
Joseph S|2026 GMC Terrain
Confirmed Service Customer
1/15/2026
Our salesman was excellent. They call him “candyman”.
1/16/2026
Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Autopark, INC. - Service! If you have any further questions, please give us a call. We're always happy to help!
CLINTON, NC
Devin S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/15/2026
It was great will be back
JOANNE STIMPSON
1/16/2026
Devin, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
SMITHFIELD, NC
Thomas B|2020 GMC 2500HD Sierra
Confirmed Service Customer
1/16/2026
Had my truck in for Service and was scheduled to have it in the body shop the same day. Had the truck in there a couple times for some body work and there were some things that needed to be corrected. Also they had a company install a new windshield and unfortunately they put two dents in my hood. They fixed it, and the other repairs look good to. I also had extensive body work done on my other truck shortly after this one, and it came out great! Thanks Shawn!
1/16/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SMITHFIELD, NC
Tyler D|2025 GMC Sierra 1500
Confirmed Service Customer
1/16/2026
Easy and smooth
1/16/2026
Tyler, thank you so much for the positive review! We hope you have a great day!
CLAYTON, NC
Morris R|2017 Buick Encore
Confirmed Service Customer
1/16/2026
They have started charging 3% if you use a credit card.
1/17/2026
Morris, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CLAYTON, NC
Beverly S|2024 GMC Acadia
Confirmed Service Customer
1/17/2026
Always great service! I appreciate Deborah Daughtry… she is always professional & courteous!! Thank you Deborah!!!
1/17/2026
We're happy you found our staff to be so supportive during your experience here at Deacon Jones Autopark, INC. - Service. We hope to see you soon!
CLAYTON, NC
Joseph A|2019 Chevrolet Tahoe
Confirmed Service Customer
1/10/2026
good service
1/11/2026
Joseph, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!
CLAYTON, NC
Thomas N|2023 Buick Envision
Confirmed Service Customer
1/11/2026
Great Experience Fast Service
1/11/2026
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
GOLDSBORO, NC
Phillip T|2020 Chevrolet Corvette
Confirmed Service Customer
1/15/2026
Awesome people awesome service!
1/15/2026
Phillip, we are very happy we could provide you with a positive experience! We hope to see you soon!
KENLY, NC
Janet G|2025 Buick Envista
Confirmed Service Customer
1/16/2026
Service was completed in a timely fashion and everyone was very courteous.
1/16/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FOUR OAKS, NC
Richard I|2026 Chevrolet Colorado
Confirmed Service Customer
1/23/2026
The staff was very helpful
1/24/2026
We're glad to hear you found our staff was so knowledgeable and helpful! Until the next time we meet, take care!
SMITHFIELD, NC
Lashanda P|2024 Chevrolet Equinox
Confirmed Service Customer
1/24/2026
Great customer service! Shawn very informal and knows all the GM products. Thanks again!
1/24/2026
Lashanda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
GARNER, NC
Kenneth N|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
1/19/2026
Great
1/19/2026
Kenneth, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSON, NC
Bryan C|2025 GMC Sierra 1500
Confirmed Service Customer
1/26/2026
The team was absolutely great, ready and willing to help with any request we asked and we walked away with a new truck, extremely happy!
1/27/2026
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
GOLDSBORO, NC
Johnny B|2024 Chevrolet Colorado
Confirmed Service Customer
1/28/2026
Service was quick and easy
1/29/2026
Johnny, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SMITHFIELD, NC
Donna G|2024 Chevrolet Trailblazer
Confirmed Service Customer
1/28/2026
I arrived at 1:15 for a 1:30 appointment. I didn’t not leave until 3:10. Took long for just a basic oil change. No tire rotation
1/29/2026
Donna, we regret to hear that you had this experience with us. Here at Deacon Jones Autopark, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (919) 300-7683 to discuss ways we can better serve you in the future.
FOUR OAKS, NC
